Introduction to AI: Its limitations and how to use it right Online course - Critical business - clarity, confidence, and the skills for the age of AI

Critical Business Skills

Introduction to AI:
Its limitations and how to use it right

Online short course

AI is transforming the way we work — but without the right understanding, it can lead to costly mistakes, misinformation, or misuse. This beginner-friendly course is designed to demystify how AI tools like ChatGPT actually work, explain their limits, and equip you with practical skills to use them wisely.

You’ll move beyond just using AI — and develop the thinking strategies, ethical awareness, and prompting skills that make AI truly useful in your role.

Limited-time offer: Get started with AI for just £11.99! (Price may vary based on your local currency.)

Use code LEARNAINOV25 at checkout!

On completion of this course, you will:

Understand how AI tools like ChatGPT actually work — and recognise why they sometimes produce inaccurate, biased, or misleading outputs, so you can use them more safely and effectively.

Write clearer, more focused prompts that guide AI tools to deliver more relevant, accurate, and useful results — saving time and reducing trial and error.

Think critically about AI-generated content by applying simple evaluation techniques to identify errors, gaps, or potential bias before you rely on or share outputs.

Use AI responsibly in your day-to-day work with greater confidence, knowing how to avoid common pitfalls like hallucinations, misinterpretation, or over-trust.

Feel less overwhelmed and more empowered to experiment with AI — applying your knowledge calmly and thoughtfully across different tasks and tools.

The course includes practical, downloadable resources — for example, a critical thinking checklist and a prompting starter sheet — you can take away and use to sharpen your prompting, strengthen your critical thinking, and apply what you've learned with confidence in real-world scenarios.

Use AI with confidence — even if you’re unsure where to start

AI is no longer a futuristic idea — it’s already reshaping how we work. But without the right understanding, using tools like ChatGPT can feel confusing, risky, or overwhelming.

This course gives you a clear, beginner-friendly introduction to the core ideas behind AI — helping you build real understanding without the tech jargon or overwhelm. Whether you’re just getting started or feeling unsure, this course will help you make sense of AI and use it more effectively in your day-to-day work. You’ll learn how to:

Course contents

Module 1: Introducing AI and how it works

What is AI?
Machine Learning
Natural Language Processing (NLP)
Large Language Models (LLMs)
Generative AI and how it’s used

Module 3: Core skills for working with AI

How to write effective, thoughtful prompts
How to evaluate AI-generated content critically
Applying AI responsibly in your daily work

Module 2: AI limitations and ethics

Why AI makes mistakes (hallucinations, bias, gaps)
The risks of blind trust in AI outputs
Ethical risks: privacy, misinformation, fairness

Bonus section: Real-world AI in action

Explore how AI is being used in different industries — from marketing and HR to small business operations — and how individuals are using it to boost productivity, write smarter, and save time.

Please note that module titles and their contents may change as the course is maintained and updated.

"This course is very easy to follow while also offering a comprehensive look at what AI is and how it works. I'm also understanding the specific potential downsides as well as the benefits."

Udemy student

"This introductory course was perfect for me. As someone who is just starting to dabble with AI in the workplace, this offered insights on how AI works and practical advice on its limitations and pitfalls to avoid. Love all the downloadable resources!"